Frequently Asked Questions
Everything you need to know about ACEMAGIC tech and services.
What is the standard shipping time for ACEMAGIC products?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location.
Does my ACEMAGIC mini PC come with a warranty?
Yes, all ACEMAGIC hardware products come with a standard 12-month limited warranty covering manufacturing defects and hardware failures.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return it in its original packaging within 30 days for a full refund.
Are the operating systems pre-installed and activated?
Yes, all our mini PCs come with a pre-installed and officially licensed version of Windows, ready to use right out of the box.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure checkout experience.
Can I upgrade the RAM or SSD on my ACEMAGIC device?
Most ACEMAGIC models are designed with upgradeable slots for both DDR RAM and M.2 SSDs. Please check your specific model's specifications for compatibility.